RETURNS & REFUNDS

 

Returns policy

If you are not completely satisfied with any of our products, you may return them for an exchange or refund.

2.5.1 Exchange. We accept Misumi Cosmetics sold product returns in their original packaging (with the exception of items purchased on sale or during promotions) at any time up until the end of the 7th day after they have been received.

2.5.2 Refund. We will issue a refund for any Misumi Cosmetics sold products (in their original packaging) within 7 days of their delivery date (with the exception of items purchased on sale or during promotions). We do not issue refunds for trial sizes.

2.5.2 Address. The address for product returns can be done in respective store where it was purchased.

2.5.3 Supporting documentation. Returned items must be accompanied by their invoice and order number. Subject to Section 2.5.1 above, you do not need to provide Misumi Cosmetics with any justification or pay any penalty.

2.5.4 Return shipping costs. You must pay the cost of shipping and insuring returned items (unless Misumi Cosmetics did not ship the products you ordered or you received defective products, in which case Misumi Cosmetics will pay shipping  costs as long as you use a shipper that insures the package against loss and damage).

2.5.5 Credit. When your return arrives at Misumi Cosmetics, we will refund the amount debited to your credit card account—less shipping costs—as soon as possible provided that the merchandise has been returned by you and received by Misumi Cosmetics in accordance with Section 2.5.1 above, and is in the same condition that it was at the time of delivery.

2.6 Product Availability

2.6.1 Inventory. Misumi Cosmetics does not under any circumstances guarantee that products offered on the Site are available in inventory. If Misumi Cosmetics is not able to deliver any of the items you order because they are out of stock, we will refund the amount charged to your credit or debit card for these products and send you a refund confirmation by email.

2.6.2 Damages. Misumi Cosmetics will not be responsible at any time for any damages that you may incur because products are out of stock.

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★ Misumi Reviews

Let customers speak for us

893 reviews
67%
(595)
25%
(222)
8%
(75)
0%
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(1)
Age: 25-34
Skin Type:: Oily Skin
Skin Concern:: Acne
My swear by sunsreen!

Tried tons of sunscreens out there in the market over the years and finally stumbled upon this particular one which is great for oily and acne-prone skin and no white caste at all😎
I'am in love with this suncream(already on my 6th tube) I wish they'd come up with a 100/150ml tube💁

Age: 16-24
Skin Type:: Dry Skin
Skin Concern:: Pigmentation

MISSHA Magic Cushion Cover Lasting spf 50+ pa+++ Refill 15g

Age: 25-34
Skin Type:: Combination Skin
Skin Concern:: Aging

It works really well for my skin.. keeping the oil in check but not drying

Age: 16-24
Skin Type:: Oily Skin
Skin Concern:: Acne
Perfect mineral suncreen for acne prone skin

Suits my acne prone skin perfectly, didn't cause any breakouts. Will rub off after a few hours, reapply it.
It is on a relatively higher price point, considering its small size, but it's worth it for those who are able to invest on it

Age: 16-24
Skin Type:: Dry Skin
Skin Concern:: Dryness
Bb cream

Love this bbcream good coverage